How to handle upset customers (with real-world examples)

2021-12-06T23:32:58-04:00August 27th, 2021|Blog, Uncategorized|

How do you handle upset customers?  In business, we know how critical it is to properly handle an upset customer. It can have an overwhelmingly positive impact or a drastically negative one on your long-term reputation. Nobody likes reading a bad review of their business on Google! If your customers truly believe you are presenting them with a great value in response to [...]

Win your customers’ hearts with gift card promotions

2021-12-06T23:34:18-04:00August 18th, 2021|Blog, Uncategorized|

As Marketing Professionals, we know that consumers, like you and me, want to save money! That’s why sales are so popular. Shoppers love taking advantage of a good discount! As we all know, buying something on sale and getting a good deal is gratifying. If customers consistently feel they are getting great value shopping with you, that positive experience [...]

4 Customer Loyalty Program Examples (to spark your inspiration!)

2021-04-09T04:55:19-04:00April 6th, 2021|Blog, Gift Card & Loyalty Programs, Loyalty Campaign|

What makes a successful customer loyalty program? There are many pieces to this puzzle. Customer loyalty programs are all about building a relationship with your customers. How do you do that? By choosing the tactic that's right for your business. We've listed four customer loyalty program examples that we hope will spark some inspiration for you! The Cheesecake Cafe The Cheesecake Cafe is a [...]

4 St. Patrick’s Day Ideas for Your Restaurant

2021-05-05T08:05:10-04:00March 16th, 2021|Blog|

How can you make the most of St. Patrick’s Day with your gift card program? This year, St. Patrick’s Day will be a little different due to COVID-19. However, we have some last-minute ideas on how your restaurant can still make the most of the day through your gift card program and through your loyalty program! Offer Take-Home St. Paddy’s Day Feasts  Certain restaurants [...]