How to handle upset customers (with real-world examples)

2021-12-06T23:32:58-04:00August 27th, 2021|Blog, Uncategorized|

How do you handle upset customers?  In business, we know how critical it is to properly handle an upset customer. It can have an overwhelmingly positive impact or a drastically negative one on your long-term reputation. Nobody likes reading a bad review of their business on Google! If your customers truly believe you are presenting them with a great value in response to [...]

Drive More Sales in Winter 2020 with these 8 Loyalty Campaign Ideas

2021-04-09T05:30:24-04:00January 8th, 2020|Blog, Loyalty Campaign|

Take advantage of the slower months in the first part of the year by reviewing your loyalty program offerings. How are you connecting with your existing customers and making them feel appreciated? How are you using your loyalty card to intrigue new customers? January is a celebratory time; let us help you create a fun loyalty promotion that will delight your customers and keep [...]