How to handle upset customers (with real-world examples)

2021-12-06T23:32:58-04:00August 27th, 2021|Blog, Uncategorized|

How do you handle upset customers?  In business, we know how critical it is to properly handle an upset customer. It can have an overwhelmingly positive impact or a drastically negative one on your long-term reputation. Nobody likes reading a bad review of their business on Google! If your customers truly believe you are presenting them with a great value in response to [...]

5 Valentine’s Day Promotions for Customer Loyalty Programs

2021-12-07T00:01:59-04:00February 10th, 2021|Blog, Gift Card & Loyalty Programs|

Customer loyalty programs are a great way to help boost holiday themed promotions. So how can you utilize your loyalty program this Valentine’s Day? The day of love is right around the corner so we want to make sure you’re ready with these 5 promotions that are easy to implement.   Sharing is Caring with a Promotion Encourage customers to increase their total spend [...]

What Your Customers Want to Know About Your Customer Loyalty Program

2021-12-07T00:05:05-04:00December 1st, 2020|Blog, Gift Card & Loyalty Programs, Loyalty Campaign|

You’re officially ready to launch a customer loyalty program. Your loyalty rules are set, your staff is trained, and your customers are ready to start earning rewards! Now what? Before signing onto your customer loyalty program, your customers want to know exactly what they’re signing up for. Does your company offer special promotions on certain days i.e. double rewards days? Is there a cost [...]

ACKROO RELEASES Q3 2020 FINANCIAL RESULTS REPORTING RECORD EARNINGS AND 17% YEAR-TO-DATE YOY REVENUE GROWTH

2020-11-04T11:17:54-04:00November 4th, 2020|Ackroo News, Business Growth, Press Releases|

Ackroo achieves record earnings with 64% year -to-date YoY EBITDA growth over 2019 HAMILTON, Ontario, Nov. 04, 2020 (GLOBE NEWSWIRE) -- Ackroo Inc. (TSX-V: AKR; OTC: AKRFF) (the “Company” or “Ackroo”), a loyalty marketing, gift card, payments and point-of-sale technology and services provider, has filed its financial results for the period ended September 30, 2020. The results for the nine-month period ended September 30, 2020 [...]

Why Your Business NEEDs an eGift Card Program This Holiday Season

2021-12-07T00:12:52-04:00October 23rd, 2020|Blog, Gift Card & Loyalty Programs, Gift Card Program|

It’s no secret that the sale of digital gift cards helped many businesses get through the difficult spring and summer months this year. Since COVID-19 forced shut downs of in-store operations, businesses started to explore an eGift card program to give their customers more options. Also, they promoted them as a way for patrons to safely support their favourite [...]

6 Tips for Customer Retention during COVID-19

2021-05-06T07:31:22-04:00October 20th, 2020|Blog|

Right now, increasing customer retention and navigating through COVID-19 is your main focus with the holiday season around the corner. In other years, this would be the time that holiday shoppers would be starting to fill stores and restaurants as they check off their shopping list. But, customer shopping behaviour has changed along with customer retention tactics. And understandably so.  So we wanted to [...]

4 Creative Marketing Ideas That Can Help Your Business Succeed Today!

2021-05-22T06:39:44-04:00March 27th, 2020|Blog, Marketing Ideas|

Providing special messaging, offering additional promotional value, participating in (or initiating) smart co-marketing projects, and beefing up your digital footprint via customer reviews are 4 great ways to help reach your business goals. We've seen some really creative ideas recently that we're excited to share with you! Let's take a closer look at how our customers and communities are using these marketing ideas to [...]