How to handle upset customers (with real-world examples)

2021-12-06T23:32:58-04:00August 27th, 2021|Blog, Uncategorized|

How do you handle upset customers?  In business, we know how critical it is to properly handle an upset customer. It can have an overwhelmingly positive impact or a drastically negative one on your long-term reputation. Nobody likes reading a bad review of their business on Google! If your customers truly believe you are presenting them with a great value in response to [...]

Win your customers’ hearts with gift card promotions

2021-12-06T23:34:18-04:00August 18th, 2021|Blog, Uncategorized|

As Marketing Professionals, we know that consumers, like you and me, want to save money! That’s why sales are so popular. Shoppers love taking advantage of a good discount! As we all know, buying something on sale and getting a good deal is gratifying. If customers consistently feel they are getting great value shopping with you, that positive experience [...]

5 Valentine’s Day Promotions for Customer Loyalty Programs

2021-12-07T00:01:59-04:00February 10th, 2021|Blog, Gift Card & Loyalty Programs|

Customer loyalty programs are a great way to help boost holiday themed promotions. So how can you utilize your loyalty program this Valentine’s Day? The day of love is right around the corner so we want to make sure you’re ready with these 5 promotions that are easy to implement.   Sharing is Caring with a Promotion Encourage customers to increase their total spend [...]