Hospitality Loyalty Programs

Service results through Loyalty, Gift Card and Promotion Programs.

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Hospitality categories we work in:

Quick Service Restaurants

Bakeries, Cafes & Coffee Roasters

Ackroo Hospitality industry - Fine Dining

Full-Service Restaurants

Casual & Fine Dining

Ackroo Hospitality industry - Hotels & Resorts

Hotels, Resorts & Spas

Mid-Large Level Franchises

Wineries

Breweries & Cideries

Helping hospitality businesses of all sizes grow their customer base while increasing revenues & frequency of visits.

how it works

1design your
program

Custom design your cards/key tags and associated collateral
Add your branding to our mobile app/eCommerce portal
Decide on your initial rewards schemes & marketing plans

2 set up your
program

Configure user permissions and controls
Set up your reporting requirements
Configure your promo settings and initial campaigns

3 set up your
point of sale

Install Ackroo on your standalone Payment Terminal and/or
Directly integrate Ackroo to your POS software and/or
Setup our Virtual Terminal (VT) on any PC/Mac or Tablet

4 update your
website

Add Ackroo’s eCommerce portal to your website
Portal allows customers to register + check & transfer balances
*if applicable add Ackroo’s e-gifting option

key features

POS integration (stand-alone or POS)

Ability to integrate Ackroo into your current operations

Gift Cards – Instore, online and/or 3rd party

Sell gift cards through your business and through a 3rd party

Advanced Rewards Rules Engine

Currency & unit based rewards system for single or multi-locations

Promotional Currency

Send triggered or time-based offers to drive actions and engagement

Marketing & Program Management

Email & Direct Mail marketing + ongoing consulting and training

Analytics Dashboard

Real-time easy to view data on all liabilities and transactional information

Advanced Reporting

Custom reports sent to designated email addresses at designated times

Marketing Campaigns

Pre-set and modify rewards schemes based on your needs/demands

Self-Serve Controls

Add/delete users, change settings, void and reverse transactions + more

Mobile Options

Use Ackroo’s app or have us integrate directly into your own custom app

Our partners

some of our clients

case studies

Going Mobile with Ackroo

Shiny Tea was founded in July of 2014 by owner Horace and his wife Amy. The two wanted to launch their business because they believed they could provide a better quality product and service to their community. Shiny Tea first launched their gift card and loyalty program with Ackroo in September 2016. Beforehand, they were strictly using a traditional stamp card for loyalty and did not have gift cards.

View Case Study

Frequently asked questions

You are not integrated with my POS. Can I still use Ackroo?Ackroo Marketing2020-05-07T09:57:52-04:00

You are not integrated with my POS. Can I still use Ackroo?

Yes. We have 2 stand-alone options: 1) stand-alone terminal 2) Ackroo Virtual Terminal. We also have the ability to integrate into mixed environments and to integrate into any POS. We would love to find out who you are using!

Why should I choose Ackroo over the competitors?Ackroo Marketing2020-05-07T09:56:40-04:00

Why should I choose Ackroo over the competitors?

Ackroo is an amazing self serve one-stop-shop platform for all your merchant needs. We help hospitality merchants consolidate their reports and drive engagement using our custom suite of software tools. We are a product first, services company and are continuing to expand our breadth of offering across all things loyalty marketing, gift cards and payments. We work hard to make your program a success in order to make a difference to your bottom line.

Is there a way to capture customer information?Ackroo Marketing2020-05-07T09:56:12-04:00

Is there a way to capture customer information?

Yes! Telling your customers to register their cards is the first step towards building up your customer database to enable direct marketing.

Can we sell gift cards online?Ackroo Marketing2020-05-07T09:55:41-04:00

Can we sell gift cards online?

Yes! We have a tried and tested digital gift card program to get you set up and selling gift cards online.

How much does it cost?Ackroo Marketing2020-08-10T09:40:34-04:00

How much does it cost?

Our plans start as low as $35/month + set up. See our pricing page for more information.

Do you integrate with my POS?Ackroo Marketing2020-05-07T09:54:00-04:00

Do you integrate with my POS?

We have integrations with many retail POS systems including: Volante • Maitre D • Universal POS • Quickservice POS • Micros RES • Volante • Datacap middleware for gift card and promo only • Clover • Tetra • Hippos POS • Poynt (Q2 2020) • Squirrel (Q2 2020) • Vend (in Q2 2020) • Lightspeed POS • Shopify

Can you take over my current gift card program?Ackroo Marketing2020-05-07T09:52:30-04:00

Can you take over my current gift card program?

In most cases, yes! Let us know who your current provider is and we can take it from there.

Take a quick questionnaire to find out what we can do to grow & nurture your business through our customer loyalty programs software.

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