Can customers reload a digital gift card?
Yes, the Ackroo digital gift card program allows for reloads.
Can my customers customize the $ amount of a gift card purchase?
We will work with you to create common denominations to offer eGift card purchase thresholds. If you require a custom amount we can accommodate.
Can I change my eGift card art?
Yes! You can change it as often as you’d like. You can submit your original card art to us or have one of our talented graphic designers work with you to create a fresh image.
How do I get the funds after a customer makes an eGift card purchase?
You will set up a payment gateway (we partner with PayPal & Bambora) where your funds will be automatically directly deposited into your bank account. Ackroo does not hold any funds in a digital wallet.
Can customers redeem their gift cards online?
Customers can currently purchase eGifts online and redeem them in-store. Online redemption may be available; please inquire for more details.
How do customers check their balances?
Customers are able to check their balances online in the custom branded portal we create for your store. This portal will live on your website if you have one or as a standalone page to allow customers to access to register their cards and check their balances. This is where you will collect customer data to manage your gift card program.
