In the standalone Ackroo menu on your Clover Flex homescreen, you can:
- Check a card balance + Print a receipt copy
- Fund a new Gift Card
- Reload an existing Gift Card
Gift cards numbers may be processed through the Clover Flex device in three ways:
- Swipe the card, through the magnetic stripe-reader
- Scan a printed barcode or QR code, through the built-in camera scanner
- Key entry of the full card number, on the digital touch-screen number pad
Check a Card Balance
- Select Ackroo from the Clover Flex home screen
- Select to either SCAN CARD or SWIPE CARD to scan/swipe accordingly
- Once the card number is captured, the $ Balance will display on screen
- Select PRINT to retrieve a paper copy
Sell / Reload a Gift Card
- Select Ackroo from the Clover Flex home screen
- Select to either SCAN CARD or SWIPE CARD to scan/swipe accordingly
- Once the card number is captured, the $ Balance (if any) will display on screen
- Select SALE (if an unused card) or RELOAD (if card had previous use)
- Enter the desired dollar value customer would like to purchase/reload
- Select FUND
- A pop-up receipt will display to confirm transaction completion
- Select PRINT to retrieve a paper receipt, or DONE to return and scan the next card
NOTE: Customer payment is not completed by this action. Payment must be collected by completing a debit/credit (or cash) purchase through the "Sale" menu on the Clover Flex device.
Redeem a Gift Card from SALE
In the main SALE menu on your Clover Flex device, you can:
- Redeem a gift card (AckrooAPP Tender Type)
- Print, SMS text or email a receipt copy
Gift cards numbers may be processed through the Clover Flex device in three ways:
- Swipe the card, through the magnetic stripe-reader
- Scan a printed barcode or QR code, through the built-in camera scanner
- Key entry of the full card number, on the digital touch-screen number pad
Pay with an AckrooAPP Gift Card
- Select SALE from the Clover Flex home screen
- Enter the Sale Amount (Full-tax $ Total) of the customer's purchase >> Select CHARGE
- (If enabled) The customer can opt to select a Tip Option on-screen (%, Custom Amt, No tip)
- Select AckrooAPP to redeem the gift card
- Select to either SCAN CARD or SWIPE CARD to scan/swipe accordingly
- A pop-up receipt will display to confirm transaction completion >> Tap screen to proceed
- Any remaining balance from the sale amount will display
- Receipt Options:
- Select Print Customer Receipt to retrieve a paper receipt, or
- Select Email to enter a customer email address, opt-in for marketing and send an e-copy, or
- Select Text Message to enter a customer mobile number and send an SMS text receipt
- Select DONE
- If a remaining balance is still displaying, select CHARGE to process by debit or credit, or select CASH
- Repeat receipt options and return to the start to process the next customer Sale