Ackroo 312 - Terminal Menu Definitions

How-To Guide: Using the Ackroo Gift and Loyalty POS Application on the Terminal - Version 312

  • FUND CARD: LOAD DOLLARS ONTO A CARD
    • GIFT: ENTER THE DESIRED $ AMOUNT BEING PURCHASED AND THEN SWIPE CARD.
    • LOYALTY: ENTER THE TOTAL PURCHASE AMOUNT THE CUSTOMER SPENT (PRE- OR POST-TAX) AND THEN SWIPE CARD.
      THE CORRECT PERCENTAGE WILL AUTOMATICALLY BE CALCULATED AND FUNDED BASED ON THE LOYALTY % RATE CONFIGURED IN YOUR PROGRAM CONSOLE. 
    • PROMO: (**MANAGER PASSWORD REQUIRED**) ENTER THE DESIRED $ AMOUNT BEING FUNDED AND THEN SWIPE CARD.

  • REDEEM CARD: SPEND DOLLARS FROM A CARD

    • GIFT: ENTER THE DESIRED $ AMOUNT BEING SPENT AND THEN SWIPE CARD. 

    • LOYALTY: ENTER THE DESIRED $ AMOUNT BEING SPENT AND THEN SWIPE CARD. 

    • GIFT & LOYALTY: ENTER THE DESIRED $ AMOUNT BEING SPENT FROM ALL BALANCES AND THEN SWIPE CARD. NOTE: THIS FUNCTION DRAINS ALL WALLETS IN THE FOLLOWING ORDER: PROMO4 LOYALTY4 GIFT.

  •  ISSUE: ACTIVATE AND LOAD DOLLARS ONTO A CARD
    •  CAN ISSUE AND SWIPE UP TO 25 CARDS AT A TIME & LOAD WITH THE SAME SPECIFIED $ VALUE. 
    •  NOTE: CARDS MUST BE PREVIOUSLY DEACTIVATED AND NEVER USED/FUNDED BEFORE. 
    •  SPECIFY NUMBER OF CARDS YOU WISH TO ISSUE & $ AMOUNT TO BE FUNDED 
    •  GIFT, LOYALTY & PROMO (REQUIRES MANAGER PASSWORD) ARE LOADABLE
  • CHECK BALANCE: SWIPE THE CARD TO OBTAIN SUMMARY OF GIFT & LOYALTY DOLLARS AVAILABLE.
  • REPRINT: REPRINTS RECEIPT FOR THE LAST TRANSACTION ONLY, WHETHER COMPLETE OR UNSUCCESSFUL.
  • REFUND
    •  OPTION FOR LOADING STORE CREDIT— REFUNDS A $ VALUE ONTO A CARD IN EITHER GIFT OR LOYALTY DOLLARS ONLY (**MANAGER PASSWORD REQUIRED**). 
    •  ENTER THE DESIRED $ AMOUNT BEING REFUNDED TO CUSTOMER AND THEN SWIPE CARD. 

    •  IDENTIFIED AS A “REFUND” TRANSACTION IN THE SUMMARY REPORTS.