We provide affordable and easy-to-use software solutions that help businesses of any size process loyalty rewards programs, gift card, payment & promotional transactions at the point of sale.
Our Executive Team
Chief Financial Officer
As Chief Financial Officer, Derek is responsible for the overall financial integrity and accountability of the business. This includes oversight of the financial department, involvement in negotiating financings and raising capital and due diligence on acquisitions as well as the management of human resources, contracts and compliance, and other administrative aspects of the business.
Our Senior Leadership Team
Managing Director of Sales
As the Managing Director of Sales, Craig manages Ackroo’s team of Business Development professionals to develop effective loyalty rewards programs, gift card and marketing programs and provide payment solutions to new and existing clients across our automotive, petroleum, retail and hospitality segments. Craig works with our internal team members to achieve sustainable long term growth for Ackroo’s clients.
As Director of Finance & Operations, Tyler is responsible for all aspects of financial accounting, system data integrity and internal reporting. Tyler and his team work closely with other management to provide ongoing analysis of customer analytics, overall product line profitability, corporate cost containment and trend review to aid in decision making.
Director of Marketing
As the Director of Marketing, Amanda manages a talented team of Design and Marketing professionals to develop effective tools to market Ackroo’s suite of products including; loyalty rewards, gift cards, payment & marketing programs. The marketing team is responsible for all B2B & B2C communication to new & existing clients across our automotive, petroleum, retail & hospitality segments.
Our Management Team
Sr. Onboarding, Project & Support Manager
The Onboarding & Support team helps business owners customize and launch their gift card & loyalty programs while providing ongoing technical support and training to help them grow, engage and retain their customer base. As Senior Manager of Onboarding & Support, Alex Bernier leads our team of knowledgeable and helpful support staff to provide a streamlined, efficient and pleasant support experience to our clients.
As the Financial Controller at Ackroo, Alysha is responsible for a team of accountants and all financial tasks. The accounting team is responsible for all things accounting and finance, including invoicing, accurate record-keeping, financial statement preparation and other tasks. Alysha oversees the tasks completed by her team and uses this data to prepare thorough financial analyses and recommendations for Ackroo.
Sr. Marketing & Client Success Manager
As Sr. Marketing and Client Success Manager at Ackroo, Julien is responsible for our regional Client Success Specialists and making sure our clients have everything they need to run a successful gift and loyalty program by utilizing the Ackroo suite of products. Julien and his team manage over 3,500 clients across Canada and the United States and help train/onboard and educate our client base ensuring each and everyone receives the care and attention they require.
As Marketing Manager, Kelly works closely with her incredible team to develop, implement, and track all lead generation strategies and B2B activities for Ackroo. This includes all corporate communications, social media management, partnership opportunities and management, and campaign and promotion implementation.
Senior Product Support Manager
As Senior Product Support Manager, Matt leads a team of engineers whose goal is to bridge the gap between the engineering team and first-line support for customers. This team also provides IT and DevOps support internally for the company to help improve technical operations.